ALL Returns Must Have A RA Number Before Returning

Call 888-440-0827 for RA# and Return Shipping Address
Returns without a Return Authorization number will be refused and returned to Sender

 

Bulb Source Does Not Refund Shipping Charges For Any Order Once The Order Has Shipped.
We Do Not Refund Shipping Charges for Items Returned To Us Defective Or Not Including Express Shipments.

 

 

Non-defective Lamp Returns

Returns for non-used lamps must have not been used for any length of time in the projector. Lamp must be our product in original box  without markings or damage to the lamp box. The item must be in salable condition for refund. Non-Defective Returns may be returned up to 25 days from receipt of lamp.

Restocking Fee - A 10% restocking fee will be applied to orders over $90 for non-defective returns.
If an order was shipped with a FREE SHIPPING PROMO from us and returned to us.  We will deduct the actual shipping charges incurred to ship the lamp in addition to the restocking fee.

 

 

Defective Lamp ReturnsWarranty Returns

Bulb Source offers a manufacturer warranty only for defective products. Return shipping is at buyers expense.

Warranty period provided below:

projector lamps and  light bulbs     30 day manufacturer warranty

LCD | TV Lamp | DLP lamps         180 day manufacturer warranty

Lamp must have been used in accordance with lamp manufacturer operational guidelines.
At our option we may choose to refund the order or offer a replacement lamp in place of returned defective lamp.
Warranty is good for 1 replacement lamp only during warranty period.
Buyer pays shipping to return defective lamp.